The basic KA-TE principle is always valid for maintenance and service: We want to contribute the utmost efficiency and a technically optimal quality of the rehabilitation projects of our customers.
That is why the KA-TE customer service encompasses comprehensive services as well as professional support by trained technicians. Competent employees offer technical support an quick help in case of problems. A punctual processing of all orders is a matter of course for us.
In order to avoid long downtimes for our customers, we keep our warehouses well stocked and cooperate with express and overnight delivery services. Requested spare parts thereby reach their destination at the customer’s as fast as possible.
Spare parts supply is also guaranteed also for “old” machines – we thereby provide a long-term reliability for your investment.
TRAINING / APPLICATION MODES
When a KA-TE system is purchased, detailed instruction is provided by our experienced service employees – in our plant or on site. Our application technicians would be glad to support you on your construction sites.
OUR OFFER INCLUDES THE FOLLOWING TRAINING:
1. Introduction systems
2. Basic instruction KA-TE methods
3. Exchange of experience during user meetings